Consistency in quality
Every
industry has its own set of norms, practices and safety standards. But there
are many fly-by-night operators in the hotel supply business who do not any
consideration for hotel industry norms, government regulations, your hotel’s
image, your business credentials, vendor-client relationships and your hotel’s
long-term growth prospects. All they ever need is money and nothing else.
They
mess around with products of any brand that they are to grab, any make and any
quality which might not result in your ultimate hotel guests’ satisfaction. As
they do not conform to quality and safety standards, they present different
product variants everytime they may come for supply. Ill-supplied product or
service with poor quality can also be counter-productive and may result in
legal tangles and other damages.This erodes hotel’s reputation of uniformity
and quality standards.
But,
in the case of a trusted Hotel Supplier, he wants to establish himself in the
trade for long term and creates a dependable relationship (with you/your hotel)
based on mutual benefits, better pricing and with products that perform well.
Continuous and scheduled supply
With
the rising costs of human resources, it is always better to have a dependable
hotel supplier who supplies all that your hotel needs on a pre-determined
schedule. This saves you a lot of human capital and avoids unnecessary worries
of getting supplies on time, shortages, time loss in meetings and conversations
with new suppliers and oft-repeated vendor screening processes.
Understanding of needs and standards
A
reputed and trusted supplier knows the periodical needs of your hotel, its
policies and standards, and does everything possible from his end to supply
products or equipment that fit your hotel’s requirements and pattern of
operation fully conscious of your hotel’s quality standards, designs,
dimensions and your Corporate image.
Dependability for repair and
replacement
Hotel
equipment, electronic gadgets, hotel furniture and accessories might need
periodic maintenance, condition checks, repairs and replacements. Suppliers who
had sold and gone without trace make things worse in such scenario for you. So,
those vendors who have proved and established string credentials in such after-sales
service and support have to be sought for buying these goods in the first
place.
So,
choose hotel suppliers with good track record, foothold and presence in their
line of business with dependable communication and quality systems irrespective
of whether they are new or long existing.
Courtesy:
The Arcadia Hotel Supplies
Coimbatore, INDIA
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